Privacy Policy
Last Updated: January 2026
Crumbs Online ("we," "us," "our," or "Company") operates the website crumbsonline.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using crumbsonline.co.uk, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
1. Information We Collect
We collect information in various ways, including:
- Personal Information: When you voluntarily submit information through contact forms, newsletter sign-ups, or account registration, we may collect your name, email address, telephone number, and other details you provide.
- Technical Information: We automatically collect your IP address, browser type, operating system, referral source, pages visited, and the time and date of your visit.
- Cookies and Tracking: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and track user behavior for analytics and affiliate purposes.
- Usage Data: We collect information about how you interact with our content, including clicks, scroll depth, time spent on pages, and links followed.
2. How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our website functionality and user experience.
- To conduct analytics and understand how visitors use our site.
- To track affiliate conversions and commissions from casino partners.
- To send promotional emails, newsletters, and marketing communications (with your consent).
- To comply with legal obligations and enforce our Terms of Service.
- To detect and prevent fraudulent or suspicious activity.
3. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience. The types of cookies we use include:
- Essential Cookies: Required for basic site functionality.
- Analytics Cookies: Used to understand visitor behavior and site performance.
- Affiliate Tracking Cookies: Used to track referrals and commissions from casino partners.
- Marketing Cookies: Used for targeted advertising and promotional purposes.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website. For more information about cookies, visit www.aboutcookies.org.
4. Third-Party Links
Our website contains links to external casino operators, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these third-party websites. We strongly encourage you to review the privacy policies of any external sites before providing your personal information or engaging in gambling activities.
Clicking on third-party links may result in affiliate commissions to Crumbs Online. However, we do not control how these partners collect, use, or protect your data.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing: You can request that we limit how we use your data.
- Right to Data Portability: You can request your data in a portable, machine-readable format.
- Right to Object: You can object to processing of your data for marketing and analytics purposes.
- Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
To exercise these rights, please contact us using the details provided in the Contact Us section below.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specifically:
- Personal information provided through contact forms is retained for up to 3 years unless legal obligations require longer retention.
- Analytics and usage data is typically retained for 12-24 months.
- Affiliate tracking cookies are retained in accordance with standard industry practices (typically 30-90 days).
- Marketing communications recipients' data is retained until you unsubscribe.
You can request deletion of your data at any time, subject to legal and contractual obligations.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
Email: privacy@crumbsonline.co.uk
We will respond to your request within 30 days in accordance with UK GDPR requirements.
If you believe we have violated your privacy rights or have an unresolved complaint, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.